Shipping policy

Introduction

Thank you for shopping at  Vattappillil Silvers. We aim to provide you with the best shipping options, no matter where you live. This policy outlines the terms and conditions related to the shipping of products purchased from our online store.

Shipping Methods and Costs

We offer various shipping methods to meet your needs. Shipping costs are calculated based on the weight of your order and the selected shipping method. The available shipping options and their costs will be displayed at checkout.

Standard Shipping

Delivery Time:

2-3 business days inside Kerala

5-7 business days inside India

Processing Time

All orders are processed within ONE business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the carrier’s website.

Shipping Destinations

We ship domestically and internationally. If you have any questions regarding shipping to your location, please contact our customer service team.

International Shipping

International shipping is available to many countries. Please note that international shipments may be subject to additional fees, duties, and taxes imposed by the destination country. The recipient is responsible for these charges.

Shipping Restrictions

We do not ship to PO Boxes, APO/FPO addresses, or certain restricted locations. If your shipping address falls under these categories, please contact us for assistance.

Delivery Issues

Delayed or Lost Packages

While we strive to ensure timely delivery, sometimes there may be delays beyond our control. If your order is delayed or appears to be lost, please contact us at Customer Service Email with your order number.

Incorrect Addresses

We are not responsible for incorrect or incomplete shipping addresses provided by customers. Please double-check your address information before completing your order.

Damaged or Missing Items

If your order arrives damaged or with items missing, please contact us immediately at Customer Service Email with your order number and a photo of the damaged item(s).

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy page.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at vattappillilsilverskochi@gmail.com.